Essentials of FM/Core Compentencies

Essentials of facility management

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11 Core Competencies of Certified Facility Manager

  • Communication: Communication plans and processes for both internal and external stakeholders
  • Emergency Preparedness and Business Continuity: Emergency and risk management plans and procedures
  • Environmental Stewardship and Sustainability: Sustainable management of built and natural environments  
  • Finances & Business: Strategic plans, budgets, financials analyzes, procurement
  • Human Factors: Healthful and safe environment, security, FM employee development  
  • Leadership and Strategy: Strategic planning, organize, staff and lead organization  
  • Operations and Maintenance: Building operations and maintenance, occupant services  
  • Project Management: Oversight and management of all projects and related contracts
  • Quality: Best practices, process improvements, audits and measurements
  • Real Estate and Property Management: Real estate planning, acquisition and disposition
  • Technology: Facility management technology, workplace management systems                      

Essentials of Facility Management

Workshop 1: Introduction to Facility Management
  • Module 1: Introduction to Facility Management

Workshop 2: Operations and Maintenance
  • Module 1: The Basics of Operations and Maintenance
  • Module 2: The Basics of Building Systems
  • Module 3: The Application of Technology in Operations and Maintenance
  • Module 4: The Implications of Health and Safety in Managing Buildings

Workshop 3: Work Management in Facilities
  • Module 1: Supervisory Roles in Facility Work Management
  • Module 2: Applying Work Management to Building Systems
  • Module 3: Work Management Tools in Facility Management
  • Module 4: Managing Contractors in Facility Management
  • Module 5: Managing and Tracking Customer Relations in FM

Successful completion of each module will grant an electronic letter of completion(online). In the classroom, an electronic letter of completion is available upon completion of all three workshops.

It is important to understand this workshop series does not award a designation like IFMA‘s Credential Programs.

 A sample of the workshop can be found here. For more information, contact John Wagnon.